Booking.com is handling my guest payments online BUT listing says otherwise

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  • Hello Ken,

     

    So, if BDC has been sending you the money for all bookings, then the "NO PREPAYMENT NEEDED – pay at the property" is clearly a bug or something wasn't set up correctly.

    First, check your policies, see if you've missed something in there and if that checks out, call BDC and report this to them.

     

    Zsolt

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