Hi, We are facing problems. 90% bookings are cancelled or guests do not showup. Is it a normal feature on Booking.com?
Second problem is how to collect payment? Guests do not want to pay at the time of the booking. They want to prolong payment upto the last minute. Depositing in the bank, payment through NEFT (Internet transfer), PayPal are big problems for them. Even if we have credit card details, we can not charge their cards because we do not have PIN Number and OTP (One Time Password).
What is the best way to avoid cancellations and receive payments? VCC (Virtual Credit Card) is not available here till now.