No payment or reply from booking.com

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تعليقات

12 تعليقات

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    Info

    I feel like I want to take my property off from bookings.com. Terrible service since day 1. No payout as per their agreement on the 15th of the month. After trying to get hold of them for nearly 24 hours, the call center cannot transfer me to the "relevant" department even though there is an option for payouts and commission. 

    Very conveniently they are sitting with the "whole worlds" money and let it draw commission so that they can make extra money out of us while we have to spend our days trying to figure out why we are not getting money that is owed to us. 

    Please let me know if you receive any relevant feedback. 

  • Avatar
    Agnex99

    Instead of taking out your property listing, try stopping guest payment to booking.com.

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    Agnex99

    Called booking.com to cancel and opt out the payment by guest facilities to booking.com also need to wait.

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    Agnex99

    Still no reply or payment from them, probably need to cancel their guest bookings.

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    Info

    I’m also still waiting. Left messages on Facebook and still nothing. I’m also thinking I should cancel my upcoming bookings. I can’t work like this. They can definitely learn a thing or 2 from Airbnb!

  • Avatar
    Agnex99

    Are you from Australia,? Shall we make a complaint to Fair Trading? They replied 1.1.19 bank in but how can they pay before 15.1 19. I have not got any payment this month!

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    Info

    I'm from South Africa... I think someone should do something to give them a go. The worst of all is that they make it so difficult to contact them and the guys in the call center are so sarcastic. 

    I don't trust what they say. Why would they make payment on the 1st if the set date on their contract shows the 15th? Doesn't matter they should've send some sort of notification to show that the payment was made. 

  • Avatar
    Agnex99

    I did receive the notification on the 7th but no money is in. I checked everyday after the 7th until now the 18th. There is no way to contact the finance. Have to wait 3 days for them to reply. I just wonder how many victims got into this.

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    Info

    Hi there! I'm just wondering if you have received any payment as yet? 

    Do you know if there is any documents I need to sign from bookings.com to receive money in another country like you do with Airbnb?

    I am so frustrated this is the 1st payout I receive from booking.com... 

    Still waiting for my money.... 

     

  • Avatar
    Agnex99

    No payment as of today, very disappointing, i was paid the first payout without needing to fill up forms and nothing this time.

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    Info

    I am not sure what to do... 

    Do you have any upcoming bookings that you are going to cancel or will you just wait it out? If you are going to cancel, how do you do this since you cant just cancel bookings with them...? 

    I don't want to wait another month for payouts and I have several upcoming bookings from them?

  • Avatar
    Agnex99

    Ask your guest to pay you directly instead of paying to booking.com

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