Calendars not immediatley synching

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    M Adamopoulou

    Hi! Llandettyhallfarm and welcome to the forum. I have noticed the same thing. I also manually fix calendars if they are not synchronized after a booking. Probably sometimes synchronization doesn’t work all the times.

  • Avatar
    Llandettyhallfarm

    Thanks. Also just noticed that I had to sync all of my devices. Calendars when viewed through my PC were manually synched and up to date the Pulse app and the calendar when I logged in on my phone still showed the booked dates as available.

    This is worrying as I understand if the property gets double booked we are still somehow obliged to accommodate although it is the fault of the platform not synching correctly. We only have one room so won’t be able to deal with double bookings.

  • Avatar
    M Adamopoulou

    Double booking is a very serious problem and we have to be very careful about it. I think that we must always check our calendars once we have a booking. Unfortunately BDC states that if there is a double booking we are obliged to accommodate guests somewhere else .

  • Avatar
    Jtrandall

    Ok its not working again. Other sites are fine but bdc bookings are not syncing out. Maybe as they have made it the owners problem, they can’t be bothered to fix it in the system. There is a defect in the code that needs to be fixed

  • Avatar
    Llandettyhallfarm

    Yes, this evening my Airbnb and Booking.com calendars un-synced without me noticing and shortly after I had a double booking. Came through Airbnb so they sorted and are looking into the issue. Not sure if the problem lies with Airbnb or Booking.com.

  • Avatar
    Jtrandall

    I have The same issue on Airbnb and home and away. It’s a Booking.com issue in that it is passing no data to the calendar is it sinks with and all entries are therefore blank in a airBMB and home underway

  • Avatar
    M Adamopoulou

    Since synchronization is not reliable we must always have in mind to check our calendars after having reservations although sometimes it's difficult.
    Wish you all well....

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