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Wrong location on the map

Hello,

 

Booking put my properties under the wrong location on the map. 9km away from my real place. 

Could you adjust it, please? Place my property in Retkinia, please? Here is the location

https://www.google.com/maps/place/aleja+Wyszy%C5%84skiego+53,+90-001+%C5%81%C3%B3d%C5%BA,+Poland/@51.7460869,19.3890069,17z/data=!3m1!4b1!4m5!3m4!1s0x471a35659d0f394f:0xc95e7015a76eef10!8m2!3d51.7460869!4d19.3911956

I got one cancellation because of the wrong address - Will write more about in my next message.

 

 


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fluff 5 years ago

When you write to BDC, include a screen shot of Google maps, not only with your location accurately shown but also with the Longitude & Latitude showing. They will then happily adjust your map spot.

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Leandri Klopper 5 years ago

Ah fluff , how amazing you are! Thanks, now I also know. :-D For interest sake.. did this happen to you and that's how you know or did you get this information through Booking.com/forum/friend?

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Arekokrasa7 5 years ago

My client told me and he cancelled the reservation. Thank you for ALL for your support.

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fluff 5 years ago

@ Leandri Klopper

Sort of! Same case of wrong map spot on BDC, I just decided it would an irrefutable proof of location and it did the trick.

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M Adamopoulou 5 years ago

I also had similar problem with my location. Once I send my coordinates to BDC the problem was solved immediately.
Cheers...

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Llakovsky 5 years ago

I sent them an email with a screen shot of Google maps and they refused to change the location and in fact the 4 or 5 hotels in our area are all listed in the wrong location... What to do now?

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Katerinka12 5 years ago

What exactly did they answer you? Can you make screenshot?

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Llakovsky 5 years ago

I re read the email and they say if I send a rates or utility bill they will reconsider... Will keep you posted. Thanks for your quick assistance.