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Hotel close
Hallo
we should close our hotel between 10.04.19 - 25.04.19
what should we do please help us
we have some resevation at this time
kind regards
Hallo
we should close our hotel between 10.04.19 - 25.04.19
what should we do please help us
we have some resevation at this time
kind regards
Hi
You can close rooms, alter inventory to 0 for dates but then message the guest to see if you can work out alternative dates.
Failing that contact support team to advise of the close status due to scheduled maintenance.
Kind Regards
Consider linking your Property link into your partner profile as it helps other partners assist you, especially when starting out .
How To Guide :
https://partner.booking.com/en-gb/community/tips-tricks-more/how-why-ad…
How To Contact Booking.com:
If urgent, call the dedicated phone number* found in your extranet ‘Inbox’ tab. Under Booking.com Messages, Click on Contact us to reveal the phone number.
For more general info you can contact one of our main lines for help.
Got a specific financial question?
Call the dedicated phone number* found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet.
Please note that our finance team is available during business hours, Monday to Friday only.
Be careful...this can mean double booking.
Wish you luck.