m
1

He was not serious with us, and even he was not sincere in his booking

He was not serious with us, and even he was not sincere in his booking
Check-in:

Sun, 25 Nov 2018

Check-out:

Fri, 30 Nov 2018

Length of stay:

5 nights

Total guests:5

Total rooms:

0

Total price:

JOD 0

Guest name:[edited for privacy]

Preferred language:Turkish

Booking number: [edited for privacy]

Channel:Booking.com

IATA/TIDS code:PC029090

Received:Sat, 24 Nov 2018

Commissionable amount:JOD 40

Commission:JOD 6

Notepad (internal only) Add your note here

Room 1

Triple Room

 25 Nov 2018 30 Nov 2018

JOD 100 Guest/s didn't show

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Room 2

Double or Twin Room

 25 Nov 2018 30 Nov 2018

JOD 100 Guest/s didn't show

See details

 

View all reservations

Conversation with guest

26 Nov 2018, 10:27:56

Dear Sir good morning you have reservation in my hotel 5 nights from 25 Nov. to 30 Nov. you are not coming in the first night 25 Nov. please let me know if your reservation are still or you want to cancel it . please let me know what happen to book the rooms for you . regards Adel

27 Nov 2018, 08:13:42

Hi Sir good morning I wait you yesterday but you are not coming and i keep the room for you two nights ago it is a high season now . please let me know ? Regards Adel

Please This gardener must pay for the hotel
Adel from
MussaSpring Hotel
Petra wadi mousa
00962777462375


Profile picture for the user m
10
M Adamopoulou 5 years ago

Hi! Musaspring-Hotel and welcome to the forum. This is a space to chat and advise with other Booking.com partners, and it sounds like your issue would be best resolved from one of the booking.com support teams. You can reach out to them via your Extranet Inbox tab and send your request.
Hope you solve your problems.