t
1

Liability Insurance

Hi,

I have our unit listed with AirBNB and Homeaway and both of these offer 1m in Liability coverage.  I cannot find anything on booking.com that indicates this type of coverage for hosts.  Am I missing something or do they in fact not offer this coverage for hosts?  Can anyone advise or guide me to this information on their site?  Thanks in advance.


Profile picture for the user m
10
M Adamopoulou 5 years ago

Hi! -Thecompartment106 and welcome to the forum. As far as I know BDC has no insurance liability. You can only setup a damage deposit.
Wish you a Happy New Year!!!!

b
1
Beverly Smith 4 years ago

How can a damage deposit be set up when the client books their reservation?  The condo office will not accept cash or check to be held for deposits, and I do not live on-site to collect this deposit upon arrival.  

Profile picture for the user a
1
Andonis 4 years ago

Hi Maria, does that mean that for bookings via BDC, owners must arrange Liability Insurance on their own? If yes, then BDC has a disadvantage vs Airbnb and HomeAway. don't you agree?

Profile picture for the user a
1
Andonis 4 years ago

Hello Thecompartment106, are you absolutely sure that Airbnb and HomeAway provide 1M Liability Insurance to their hosts?

Profile picture for the user m
10
M Adamopoulou 4 years ago

Hi! Andonis and welcome to the forum. Exactly...owners must arrange themselves liability Insurance. AirBnB might state that they cover 1 M liability Insurance but when the problem arises are we hosts covered????
Let’s hope that never occurs...

t
1
Thecompartment106 4 years ago

Hello Andonis

I can only be as sure as the documentation I have been provided by Airbnb and HomeAway. Each reservation I receive is accompanied by notification that this coverage is provided and if you dig into the files they provide in Host information it is identified that this coverage exists. I would assume that making the statement and not having it would be fraudulent.

l
1
Louiset 4 years ago

What would happen if our BDC clients have a problem? Would we be liable?

n
1
Nigel Graham 4 years ago

I was about to enquire about this too. What public liability insurance also? Anyone with any idea?

j
1
Jeff Rosenthal 1 year ago

Public liability insurance excludes residents - irrespective whether they pay rent or any household contribution. It excludes sub-contractors and workmen (oainters,, pkumbers, electrician etc). Public liability insurance only covers people that are on your premises for other or incidental reasons such as a postman, courier, neighbour or visitor. 

c
1
Cheni & Gabi 4 years ago

Hi, I would like to join this question and topic. Our problem is that we are from Eastern Europe and we have tried to find some liability insurance and the insurance company specifically told us that they do not have liability insurance policy for cases like Booking.com and Airbnb and they don't agree to insure for this activity. Therefore we are currently in a position that we don't have any protection from Booking.com in case of injury of one of our guests on our property. Is there anything like the 1M $ liability protection insurance that Airbnb is giving?

j
1
Jcarish 4 years ago

joining this thread. My current Home Owners carrier wants to rewrite my home policy that redefines 'business'. The new terms are not favorable. Has anyone added a Busn Policy and if so, what carrier did you select and why?

 

j
1
Jcarish 4 years ago

I feel that we are at risk should someone slip or fall at our property. We are actually liable for fradulent claims. Airbnb provides 1M in liability insurance to discourage lawsuits, but even that may be insufficient. It is sad that Booking.com has not solved for this with a 3rd party provider that we can buy in to.   

s
1
shania lei 3 years ago

booking.com is useless. absolutely a bad choice if you are a home owner running a short term, not the hotel company with front desk that you can deal with guest credit card deposit and face to face. donot choose booking.com. the guest from booking.com is not exact quality .   The apartment was damage,thief by the guest who is  cirmial, report to booking.com, but booking.com did not willing to take any responsibility , just asked me to  contact the guest directly. bookig.com charges the high fees and  has do nothing to help if your property got damage . But airbnb and varo has the host protection., my apartment got one case, Airbnb pays me back good compensation . and with booking.com, in other case , they said , sorry we cannot help you more than waive the commission fees. So  after few calls, I terminated my listing. dont ever use booking.com . you donot know who gotta living in your apartment, if you are not a hotel that can keep the guest credit card as the deposit. suggest you stay away booking.com

a
1
Ashfaq Bashir 2 years ago

Booking.com is absolutely useless and bad choice. My flat was booked for 2 people and neighbours sent me message of too much noise and banging. When i went 21 adults were having party, spilled alcohol everywhere on carpets, smoked in the flat, drugs were being used. All i could do at Booking.com was to report the guest misconduct. And from above comments, i feel nothing will be paid and i don't have insurance.
I am going to put damage deposit of £500 to discourage customers booking from booking.com and if they are geniune they can book through Airbnb, peace of mind. Never knew Booking.com is useless. When i contacted guest for damages he was abusive and didn't care. Police has no interest as it is civil matter. The guest will make new id and book again.

l
1
los guanches b… 2 years ago

Yes they are outrageous . They just wash their hands and keep taking money from owner and guest and offer no cover. Guest broke things in my place and BC surprise surprise did nothing. Except give the customers 70 euros back and still charge me 83 euro comission. What a company

 

b
11
BrookAve 2 years ago

 

To clarify:

  1. No 3rd party is responsible for providing insurance for YOUR property.
  2. Check the terms of those other OTA coverage, it may not be what you think it is. Also its a nice perk if it is, but it will be very well stipulated what it covers and doesnot cover. Dont be fooled by the shiny thing.
  3. Unless your country/ local council requires it , all and any form of insurance is optional and up to you to obtain it. No one will be doing it for you.
    Of course this will vary by accomodation type and provider type eg. homestay versus a hotel
  4. You are not entitled to cover from BDC for anything. Thats not a thing , remember they are just a platform to pass thru bookings to you and nothing else.

 

 

Kind Regards

 

PS: yes it would be nice if they did, especially when guest causes damage.

 

 

Profile picture for the user m
10
M Adamopoulou 2 years ago

Thanks Barry for your helpful comment…

Have a nice day.