r
1

Electricity charge, how to post it

Dear All

I want to update our apartments with an aditional charge for unusual high electricity consum.

on the settings site the small part does not suit my purpose

want to put a text into all the apartments something like

" in the price   xxx KW per day is included, each KW more is xxxx euros" 

how can I do this ??

Best regards

 


Profile picture for the user m
10
M Adamopoulou 5 years ago

Hi! -Rentals and welcome to the forum.

In your Extranet tab under Property you will find Policies there you can scroll down and find Additional Fees and Charges. There you can add different kind of fees.

Hope I have been of help.

r
1
Rentals 5 years ago

Dear M Adamopoulou

thanks for the comment.

That is the part I saw, but that would mean that I would ALWAYS charge the client.

that is not what I want, I only want to charge when he exceeds a certain limit.

so I need some place where I can especify more, what I really want.

Pe: client has 25 Kilowatt free when he stays a week, if he needs more, eache KW would cost him x Euros.

this kind of option the Policies ( fees and charges) do not offer me.

Do you know any other way ??

BR rentals

Profile picture for the user m
10
M Adamopoulou 5 years ago

Ok I understood what you are looking for. I thought that maybe you could add something in policies. How about in the fine print. Maybe there you can add it.
Hope you find a solution.

Profile picture for the user m
1
Mario I. 5 years ago

Hi Rentals!

We charge our clients extra for the entire electricity consumption during their stay.

Unfortunately you cannot add this as an extra charge in your Policy (since it will always fluctuate according to each guest's consumption), otherwise in the Policy it will become a set charge, similar to a cleaning fee etc which is a set fee for every booking.

The way we do it, is by mentioning it in the 'Fine Print' section. Simply explain what their daily/weekly allowance is and what they will be charged if they exceed this and that a meter reading will be taken on check-in and then on check-out. If there is an extra charge, it will be paid in cash upon check-out.

Keep in mind that you will need to contact support in order for them to add this to your Fine Print.

Hope that helps!

Regards

Mario

r
1
Rentals 5 years ago

many thanks boths of you,

will do so

BR rentals

Profile picture for the user m
10
M Adamopoulou 5 years ago

Massive pleasure Rentals.

Have a nice evening...

m
1
Marrakech Golf… 11 months ago

Hi all,

I don't think it is a good idea to start talking with guests about Kw/H and things like that. I think that the wisest thing to do is to adjust your pricing according to the overall consumption of your property. You need to make it invisible to the guest in order to let him feel comfortable. When you go to the hotel, you just pay for the room.

Hope this helps.

Regards,

M.O.