We feel honored to be presented with this achievement and having one of the highest review scores on Booking.com. We would like to give booking.com a warm thank you. We will be diligent throughout 2019 to assure that all of our guests have the best stay possible
but please note that we have won an award of booking review in 2017 but we didn't receive the package in march 2018 , so please confirm, if can we receive the packages together , 2018 and 2017 and please clarify how the awards will be delivered to our hotel .
Thanks in advance