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Chantal

Excited new member of the hosting community! Recently retired (why wait for 60th birthday?!) so that I can pursue my passion to run a bed ' breakfast. Well, for now it's just one vacation apartment, but I'll get there yet! I am a former travel bug who is now happy to stay home in beautiful Jamaica and host some pretty interesting people. The experience has been mostly great so far, and I truly appreciate, and have learnt from the sharing on this site.

  • Chantal vytvořil příspěvek,

    DISAPPOINTED TO HEAR OF COMMISSION ON CLEANING FEE

    I received an email from Booking.com advising that cleaning fees (and all other additional charges) will now be commissionable - what an unreasonable position! I am really disappointed at Booking.c...

  • Chantal komentoval,

    I totally agree with 'Fluff', demand prepayment. My guests must pay within 30 days of arrival, or I cancel the reservation - no exceptions! For people who book just in the week of arrival, I ask fo...

  • Chantal komentoval,

    Thanks Katerinka, feel free to stop by in beautiful Kingston, Jamaica for the authentic hot chocolate! I've enjoyed reading these posts...I think we're an awesome bunch of hosts!! LOL

  • Chantal komentoval,

    I have never had a guest that I did not meet, but then, I have just one apartment so it's easy! Although I offer all guests complimentary coffee, tea, Jamaican hot chocolate, juices, snacks and fru...

  • Chantal komentoval,

    As I find it too expensive to call booking.com, I have learnt to effectively use the email system. Go to 'inbox, then 'booking.com messages'. Then scroll down on the right side and click on the blu...

  • Chantal komentoval,

    Who would have thunk it?!! Of all the amenities to remove (even if only in a specific area) I thought the absence of wifi anywhere would be enough to send guests rushing to the nearest airport! I a...

  • Chantal komentoval,

    My fool proof strategy to reduce no shows and cancellations, is to send an invoice for full prepayment, once the reservation is made. I do not have a credit card machine, so I accept payments only ...

  • Chantal komentoval,

    I suggest that we all write or call Booking.com to share our concerns about anonymous reviews. I bet most of those are bad! What's the purpose of allowing them anyway? It obviously exposes the host...

  • Chantal komentoval,

    After losing 30% of my revenue to cancellations and no shows, I decided to shop around for a solution. I would appreciate feedback on www.shorttermstay.com. their site offers management of calendar...

  • Chantal komentoval,

    Thanks to all for sharing this experience! I has the same problem.  I believe though, that my smoker was an actual spawn of the devil!  He and his girlfriend smoked so much marijuana that the ceili...