To be honest, it's all rather arbitrary as it's the same twisted logic for everyone and so competitively makes little difference, although, the logic still bothers me as the system simply won't provide the level of accuracy it did before. It also bugs me that our window stickers and awards with the years score displayed will in most cases become a lesser score in the future, implying that things aren't as they used to be at your establishment.
I can't help criticising shaky logic, it's what comes of being a software developer for 25 years!
As for the guests, I have no idea what your talking about. Mine are always wonderful. Bring me presents, even cook breakfast for me sometimes and that's before they've taken me out for dinner and paid for me to go on holiday to the Maldives! ;)
To be honest, i don't think there's a single one of us out there who hasn't experienced this exact scenario, be it with your map, or wrong listing, description or whatever but i've never heard of BDC removing a review for any reason.
I've got one that says my place is a scam and i am a conman, all because they thought they had booked a hotel but arrived at my 'bed and breakfast' which unfortunately had no bar or jazz band! To make matters worse, 5 people have now said that they found it 'helpful'! I tried to get this removed but got absolutely stonewalled by BDC, they wouldn't even remove the text but leave the score in place even though, in my mind, it's insulting. It annoys me all the time as you've got no realistic chance of getting back your previous score once you've got a 4/10.
BUT
My advice would be to let it go, it's going to drive you crazy, you'll get nowhere so deep breath and take some comfort in the knowledge that we've all got one or two of these, and if you haven't got one now, you'll get one in the future.
It does suck but as long as the rest of them are ok all your guests will see that it was just a one off and pay it no attention ... your personal pride however is another thing though,
I'm not sure if the dates are the same for every country but here in the Netherlands we are always paid by, or on, the 15th of the month. My payment just came in this afternoon so yours shouldn't be too far away. Don't panic, although i've had a few issues here and there with BDC, i've never had a problem getting paid.
To be honest, it's all rather arbitrary as it's the same twisted logic for everyone and so competitively makes little difference, although, the logic still bothers me as the system simply won't provide the level of accuracy it did before. It also bugs me that our window stickers and awards with the years score displayed will in most cases become a lesser score in the future, implying that things aren't as they used to be at your establishment.
I can't help criticising shaky logic, it's what comes of being a software developer for 25 years!
As for the guests, I have no idea what your talking about. Mine are always wonderful. Bring me presents, even cook breakfast for me sometimes and that's before they've taken me out for dinner and paid for me to go on holiday to the Maldives! ;)
Ouch! ...... That really sucks! I hope you get it sorted soon,
Hi there,
To be honest, i don't think there's a single one of us out there who hasn't experienced this exact scenario, be it with your map, or wrong listing, description or whatever but i've never heard of BDC removing a review for any reason.
I've got one that says my place is a scam and i am a conman, all because they thought they had booked a hotel but arrived at my 'bed and breakfast' which unfortunately had no bar or jazz band! To make matters worse, 5 people have now said that they found it 'helpful'! I tried to get this removed but got absolutely stonewalled by BDC, they wouldn't even remove the text but leave the score in place even though, in my mind, it's insulting. It annoys me all the time as you've got no realistic chance of getting back your previous score once you've got a 4/10.
BUT
My advice would be to let it go, it's going to drive you crazy, you'll get nowhere so deep breath and take some comfort in the knowledge that we've all got one or two of these, and if you haven't got one now, you'll get one in the future.
It does suck but as long as the rest of them are ok all your guests will see that it was just a one off and pay it no attention ... your personal pride however is another thing though,
Kind regards
Matt
Hi there,
I'm not sure if the dates are the same for every country but here in the Netherlands we are always paid by, or on, the 15th of the month. My payment just came in this afternoon so yours shouldn't be too far away. Don't panic, although i've had a few issues here and there with BDC, i've never had a problem getting paid.
Kind regards
Matt