According to the law of India, my business cannot take GST from guests. But because of the problems of booking.com with taxation in India, booking.com has demanded since June 2018 that I take GST from guests and pay booking.com according to invoices issued to guests. I have done it right since June 2018. But since November 2018, I noticed that there are no GST taxes in the bills issued by booking.com after that, I contacted the account manager, he told me not to worry, the program is now changing and all the payments with taxes will collect by Booking.com and since from December 10th 2018, booking.com will take payments on its own. I took money from guests according to the bills issued by booking.com. To my great surprise in January 2019 that, I received a GST bill that was not taken from the guests. After that, on January 8th 2019, I contacted the account manager, he confirmed to me that this was an error in the program, and made the necessary changes to the program. He assured me that he would quickly fix everything and the GST account would be changed according to the payment for guests. After that, I checked all my bookings. From November 2018 to 07th of January 2019 booking.com did not take taxes from guests! But on 17th January 2019, booking.com automatically deducted the amount of taxes from my Payout Balance money. That is, booking.com stole my money without any convenience and without looking earlier complaint. Below I list all 21th reservation numbers of current January 2019, in which booking.com thought that guests' taxes are zero. I demand that all GST accounts be recalculated immediately, and that booking.com returns the stolen money!
According to the law of India, my business cannot take GST from guests. But because of the problems of booking.com with taxation in India, booking.com has demanded since June 2018 that I take GST from guests and pay booking.com according to invoices issued to guests. I have done it right since June 2018. But since November 2018, I noticed that there are no GST taxes in the bills issued by booking.com after that, I contacted the account manager, he told me not to worry, the program is now changing and all the payments with taxes will collect by Booking.com and since from December 10th 2018, booking.com will take payments on its own. I took money from guests according to the bills issued by booking.com. To my great surprise in January 2019 that, I received a GST bill that was not taken from the guests. After that, on January 8th 2019, I contacted the account manager, he confirmed to me that this was an error in the program, and made the necessary changes to the program. He assured me that he would quickly fix everything and the GST account would be changed according to the payment for guests. After that, I checked all my bookings. From November 2018 to 07th of January 2019 booking.com did not take taxes from guests! But on 17th January 2019, booking.com automatically deducted the amount of taxes from my Payout Balance money. That is, booking.com stole my money without any convenience and without looking earlier complaint. Below I list all 21th reservation numbers of current January 2019, in which booking.com thought that guests' taxes are zero. I demand that all GST accounts be recalculated immediately, and that booking.com returns the stolen money!