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Checkouts and checkins in the same day
Hi, i am a bit new to this community and i have a question.
Is there a way to create a delay between checkouts and checkins for the same place, cause it's just me and i need to have at least a 24 hour delay between checkouts and checkins to the same room, please help me before things get too complicated.
Thank you :)
You can set check-in and check-out times and also, in the 'Property>Policies' tab in the Extranet, choose if you accept last minute reservations and set cut-off dates for receiving reservations for the same date, etc.
Thank you :)
If you have any issues with the process or can't find something, I suggest calling B.com CS over the phone so that they can navigate with you through all the steps. Your local phone numbers are located in the Inbox tab in the Extranet under 'Booking.com Messages' in the right sidebar.
yes, i will do that, thank you.
We had a meeting at the lodge with a rep from booking.com as we also had a problem with very late check-in's so we set a time cut of for the day so you dont have a suprise visitor at your gate.
they are so helpful don't be afraid to call.
I have the same problem in that I don't want the pressure of same day changeovers so if someone's leaving on say, 21 Aug I don't want another booking until 22 Aug. This was so easy to set up on airbnb but just spoke to someone at booking.com and they said it's not possible. So I'm now going to have to remember to manually 'close' the day of departure and day before arrival for each new booking. I must say I'm finding this platform a lot more difficult (and expensive!) than airbnb and wondering if it's really worth it for me.