Some guests do not want to be unfair - it is just that they do not how the property score system works

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    fluff

    Definitely!

    Most guests I have had a similar chance to ask have said something on the same lines,  "You are a 3 star, we cannot give you the same rating as a 5 star".

    Despite being very pleased and finding us excellent value for money.

    PLUS, as said in other threads, how the hell can 4 emoticons possibly relate to a 10.0 score?!

     

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