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My Tips for a Successful Accommodation Business
We started 2 years ago.....(so some ideas for you)
- be different
- be colurful with interior and bedding - be different
- encourage guests to give you private feedback
- offer a free breakfast basket
- get new furniture and comfortable bedding
- don't put up with guests giving you silly reviews
- have a well worded booking form external from this site - make the guests sign it
- encourage the guests to give you information to help improve your accommodation business
- and don't put up with nonsense guests - don't be afarid to ask them to leave / don't book them.
- we don't have overnights stays, but rather a minimum 2 night stay
- have a nice garden with lots of colour
- have a different garden - ie eg we have a native garden near the BBQ area
Great list, Ian
You can show some pictures sometime?
Happy Easter,
Greetings
Aaltje B.
Dear Booking.com team
Listing on North Cyprus Famagusta / Property : Ingate in Famagusta / Ismet Inonu Bulvari , 88, 9900 Famagusta, Cyprus. = is not a legal property, Its made on greek title not a turkish one , this not right to take reservation from booking.com. We request to close to take reservations from you.
Ingate in Famagusta also dont have extranet (becouse its on north cyprus but not on a Turkish title, the title is greek)
Reservations come from one of travel agency via booking.com
here is the copy :
-------- Original Message --------
Subject: yeni rez : ***
Date: 2019-04-18 05:26
From: Terracota Cyprus ***
To: ***
Oteliniz adına tarafımza gelen 1 adet yeni rezervasyon bilgilerini
aşağıda bilgilerinize sunarım;
MİSAFİRİNİZDEN 69EURO SİZ ALIN LÜTFEN!!!!
Müşteri İsmi: ***
Müşteri Tel ;*** [1]
Giriş Tarih :18/08/2019
Çıkış Tarihi : 19/08/2019
Toplam Gün Sayısı :1
Toplam Kişi Sayısı : 2 adults, 1 child (5 years old)
Oda Sayısı :1 Adet
DELUXE DOUBLE OR TWIN ROOM WITH CITY VIEW-69EURO*1GECE=69EURO
Meal OptionsBreakfast is included in the room rate.
Saygılarımla,***
Links:
------
[1] tel:***
Hi! Ian thanks for sharing with us your tips. Being different in life makes our lives more interesting.
Keep well.
Wow! What a post.. Thank you so much Mr. Lan.
Cheers from SriLanka
In addition to Ians tips I would like to add cleanlines. Before arrival I check over and over again the whole place to make sure that everything is spotless clean and tidy. I have made a list for every room so I check it every time step by step. Once I discovered that although dishes were washed and put away two of them had spots of left overs on them. Thankfully I had checked them before guests arrived. Some little things like that can spoil the whole picture of the house. So check and recheck again and again....
Take care.
Hi Salih
Welcome to the forum of hosts from BDC.
This looks like someone is taking advantage? I would go to the help-desk of BDC by logging into the extranet of BDC and go to Inbox then message, and share the story with them.
Hopefully, they can see what is going on.
The group that you have put your question in is for hosts to share experiences.
I would say there is an error somewhere, and BDC can help you.
Let us know what the outcome is later.
Greetings,
Aaltje B.
Hi Ian
Thank you very much for your list. It is sound advice and I practice most of these. I have to work on the garden though. I also agree with the person who commented on cleanliness. That is essential. I usually ask for a damage deposit but will sometimes waive it if the guest asks. However I have found that after they leave I realize something is missing,i.e. forkes, cups, wash rags. How would you handle this?
Bev
Executive Townhouses
we don't charge a bond at the moment - but we are reviewing this since we have now listed on Little Hotelier Platform as well. Expedia etc.
As an accountant as i am, you should price into your nightly price for missing item and small stuff.
when we started out 2 years ago - we started at $128 per night for a min of 2 nights for 2 people, as we have 2 x 3BR apartments , we charge and extra $65 per person. We now charge $195 per night - You have take into consideration where you live and what you offer. You see, we offer Self Contained Apartments - a home away from home. Yes, cleanliness is important and so is the presentation..
some more photos for you lovely hard working people.
Hi Ian,
Thank you for your list..very precise.
PS. i love the bedding, very colorful and inviting.
Lovely bedding I agree!!! I love the Zebra colors!!!
The red bushes and lavenders are incredible.
Thanks for sharing!!!
Hi Ian
Thanks for your suggestion #7
have a well worded booking form external from this site - make the guests sign it
Definitely plan to implement it!
Lindie
Festina Lente In Onrus
example of house rules:-
(as part of the booking form)