• Kenata hat einen Kommentar hinterlassen

    we take a one night deposit on reservation and have a 14 day cancellation period. You may not be aware but Booking.com actually contacts guests and reminds them when they can cancel and get their d...

  • Kenata hat einen Kommentar hinterlassen

    M Adamopoulou yes it is interesting how "creative " some guests can be. Sorry straying from the theme a bit but we have a huge spreadsheet of weird things that have happened that you coul...

  • Kenata hat einen Kommentar hinterlassen

    Some guests are just lovely aren't they? Have just had people who thought it was fine to take one of our best blankets to use as a picnic rug-now have to try and get grass and food stains out witho...

  • Kenata hat einen Kommentar hinterlassen

    K2u what an experience with spray tan! This is the best argument yet for taking a deposit. I am now adding this to my list of rules for guests. It has not happened to us yet thankfully although we ...

  • Kenata hat einen Kommentar hinterlassen

    Napisan works a treat- one cupful in every wash as well as regular soap powder-gets rid of most stains and keeps the linen white. Severe stains come out if soaked first-rarely have a stain that has...

  • Kenata hat einen Kommentar hinterlassen

    Agree with the above comments. It is not just the UK franchise that has this problem, as far as I can see it is the same everywhere at least regarding allowing anonymous reviews with no comments- j...

  • Kenata hat einen Kommentar hinterlassen

    Brooke are you listening-are you still there? These conversations about the unfair and sometimes malicious anonymous views have been going on for over a year yet nothing has changed. The argument a...

  • Kenata hat einen Kommentar hinterlassen

    Exactly Angela! Owners do their best to make everything right for guests and it is distressing and unfair when someone gives a low rating with no explanation and worst of all when we cannot reply ...

  • Kenata hat einen Kommentar hinterlassen

    This anonymous nonsense is so crazy as generally booking.com is a good site(give or take the high commission!) It seems a really a small thing to  request Booking.com simply make reviews honest and...

  • Kenata hat einen Kommentar hinterlassen

    Another three anonymous reviews this month: one all 10s with no comments, very nice but I would like to thank them. one 7.5 for everything with no comments- 7.5 for everything? No comments about wh...