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Hospitality tips & tricks
Hospitality begins with the heart. Is your property open for hospitality? I think little things count so I try to
1. Offer my time for a little chat
2. Offer something to eat or drink
3. Keep bathroom, kitchen, sitting areas etc. clean and comfortable.
Give your suggestions for hospitality to make our days look better....
In my opinion those are the basics, even other things could be added.
One where many people mess up and they should really consider is the design part. Design the place ergonomically, uncluttered, bright and welcoming. Then you can move into technical design and usability, from there into preventive design and mood design.
That's my 2 cents on the topic.
Cheers,
Zsolt - www.thuild.com