• Ο/Η Kathleen Davenhall σχολίασε,

    Meet  and greet and leave and say was everything alright - we live on the premises so both are easy to do - we have a high level of excellent reviews which is in part due to this practise  Kathleen...

  • Ο/Η Kathleen Davenhall σχολίασε,

    Difficult customers are rare for us - we operate small self catering cottages in central UK -however when they leave nasty reviews which are naturally concerning as the world would read them -howev...

  • Ο/Η Kathleen Davenhall σχολίασε,

    David - have you tried getting in touch via with booking.com by email it could get better results as they have to  answer  keep going Kathleen Davenhall

  • Ο/Η Kathleen Davenhall σχολίασε,

    Hello Colin - Just to let you know we have experience of other holiday letting agencies since 1994 - the reviews from the other agencies were much fewer than booking.com although the comments were ...

  • Ο/Η Kathleen Davenhall σχολίασε,

    Hello Malcolm - we have had several anonymous reviews that gave us 100% in the last 6 months so it is possible - it may be that some guests do not wish recognition or  publicity which can be world ...

  • Ο/Η Kathleen Davenhall σχολίασε,

    On the subject of reviews - since being with booking.com from 21st May 2017 we have had very regular reviews. I don't discuss a review with our guests but feel it is up to the individual  guest but...