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Newcomer's guide to Booking.com

How we work

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Getting started

Your first reservation

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Managing your payments

Tips to boost your performance

Giving your guests the best experience

Reservations

Changes & Cancellations

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New Booking

No Show

Overbooking

Communication

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Check-in

Customer Payments

Rates & Availability

Restrictions

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Availability

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Rooms & Rates

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Promotions and Deals

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Boost your performance

Opportunities

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Genius

Pulse

BookingSuite

Ranking

Systems & Tools

Channel Manager

Guest Review Awards

Updated Extranet

Mealplans

Property Information

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Photos

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Guest Reviews

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Policies

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Finance & Invoices

Invoices

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Commission

Booking.com Basics

Working with Booking.com

Booking.com Business Model

My Public Page

Feedback & technical issues

Contact

Connectivity

Channel manager: setting restrictions

Channel manager: credit card notifications

Channel manager: price alerts

Channel manager: putting rooms back on sale

Channel manager: booking details

Channel manager: missing bookings

Channel manager: email notifications

Channel manager: basic non-refundable rate

Channel manager: Genius rate

Channel manager: overbookings

Channel manager: receiving reservations

Channel manager: credit card details

Channel manager: CVC codes

Channel manager: change of ownership

Channel manager: setting up

Channel manager: sync issues

Channel manager: rate mapping

Channel manager: changing rates

Channel manager: closing rooms/availability

Channel manager: closing rooms

Channel manager: creating new rooms