Video: Benefits to offering non-refundable rates

If you're looking to reduce cancellations and secure guaranteed income, adding a basic non-refundable rate is an easy way to do it.

A basic non-refundable rate is the lowest price you can offer on a double-occupancy room – just the room, without extras. You can charge the guest at the time of booking, taking full payment.

It’s a straightforward way to attract potential guests looking for an affordable deal. Guests looking for extras will still be able to see your higher rates.

We know that properties offering basic non-refundable rates tend to attract 14% more bookings, and the sales of more expensive rooms still make up 69% of their bookings.

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