To ensure a smooth process with your first reservations you should make sure you have reviewed your payment and cancellation policies.
You can let guests know what payment methods you accept, be it cash or credit card, through your extranet. Click on the ‘Property’ tab in the extranet and select ‘Policies’, there you will be able make any relevant changes. Please review this article for more information.
You might also want to set up and adjust your own damage deposit or prepayment (a full or partial amount of the reservation cost that must be paid before arrival) preferences. You’ll find simple instructions on how to do this here. Prepayment not available for you yet? Read more about the reasons behind this in this article.
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