How can I delete a promotional rate?

Do you need to deactivate a deal or a promotion?

You can remove these in the extranet, just follow the steps below:

Example 1: you’d like to remove a temporary deal/promotion that you created via the ‘Promotions’ tab:

  1. Click on the ‘Promotions’ tab in the extranet and select the relevant deal.
  2. Click on ‘Deactivate’ and it will no longer be available to customers. It will remain in the system, so you can reactivate it if you choose to (by clicking on ‘Inactive promotions’).

Example 2: you’d like to remove a deal/promotion that you created in ‘Rate categories’:

  1. Click on the ‘Rates & Availability’ tab in the extranet and select ‘Rate categories’.

Click ‘Delete’ below your selected promotion and it will no longer be available to customers.

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