A damage deposit is a set amount that a guest pays either before or on arrival, which is refunded if there is no damage to the property.
Note: it is no longer possible to share information about damage deposits in ‘The fine print’ section of your profile.
To set up your damage deposit, just follow the steps below:
- Log on to the extranet and select the ‘Property’ tab.
- Click on ‘Policies’, scroll down to ‘Additional fees & charges’ and click on ‘Change /add details’.
- A pop-up window will appear where you can make adjustments.
- Click 'Save' at the bottom of the page when you’re done.
Remember: A damage deposit is fully refundable, subject to a damage inspection of the property.