How can I set up a damage deposit?

A damage deposit is a set amount that a guest pays either before or on arrival, which is refunded if there is no damage to the property.

To set up your damage deposit, just follow the steps below:

  1. Log on to the extranet and select the ‘Property’ tab.
  2. Click on ‘Policies’, scroll down to ‘Additional fees & charges’ and click on ‘Change /add details’.
  3. A pop-up window will appear where you can make adjustments.
  4. Click 'Save' at the bottom of the page when you’re done.

Remember: A damage deposit is fully refundable, subject to a damage inspection of the property.

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