The best way to avoid a room being booked by more than one guest for the same date, is to keep an eye on your rates and availability.
You can check all your room rates — as well open, closed and sold-out dates — by opening the ‘Rates & Availability’ tab in the extranet.
If you receive a booking via another website or OTA, make sure you close or adjust your availability on Booking.com. If you work with many other platforms and OTAs, a channel manager may offer an effective way of managing your rates.
For more information about working with channel managers, please click here.