How can I query a commission invoice?

If you have a question or concern about any of your commission invoices, you can contact our Credit Control team, by following these steps:

1. Within the ‘Finance’ tab in the Extranet, click ‘Financial overview’ and select the ‘Send us a message’ option below ‘Payment information’.

2. Make sure you select ‘Invoices & Credit Control’ as the subject of your message in the pop-up box. Outline any queries you may have and click the ‘Send message’ button when you're done. A member of our Credit Control team will get back to you as quickly as possible.

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