How can I get in touch with a guest?

If you need to get in touch with a guest, you can do this through the ‘Reservations’ tab in the Extranet. Just follow these steps:

1.You can select date filters to help you find the booking.

2. Click on the name or reservation number for a specific reservation, and you’ll be able to write a message under Guest communication.

3. Click Send to guest when you’re done.

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