Updating your property’s facilities
Attract guests by showing them what facilities your property has. Any facilities you indicate to us will appear in our filters, making you more visible on our platform. You can add, remove or update your facilities in the extranet or the Pulse app. Click on each tab below to learn how to update your facilities:
Follow these steps to update your property’s facilities in the extranet:
- Log in to the extranet.
- Under Property, click on Facilities & services.
- Select the facilities and services you offer on your property.
- Click Save.
For facilities that you’ve added to your listing, you can also include additional details and photos.
Some of the facilities you can add to your listing include:
- Swimming pools, saunas, hot tubs and jacuzzis
- Gyms and fitness centres
- Restaurants and bars
- Gardens and terraces
- Reception, shuttle and front desk services
- Kids’ clubs and family entertainment
- Safety, security, cleanliness and cleaning services
- Building information
- Business facilities
- Sustainability initiatives
- Car rental services
Please note that if you want to provide specific details about your car rental services, you should contact the guests to coordinate it yourselves.
Follow these steps to update your property’s facilities using the Pulse app:
- Log in to Pulse on your mobile device.
- Tap More.
- If you manage multiple properties, select the property you want to update under Property details.
- Tap Facilities & services.
- Select the facilities and services you offer on your property.
- Give additional details if prompted.
- Tap Save.
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Your property page content
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- Changing your property address and map coordinates
- Adding and updating my contact details
- Changing your property description or room details
- Updating your property’s facilities
- What is ‘The fine print' and how to add information to it
- Renaming your property listing title
- Letting guests know when a facility is temporarily closed
- Everything about quality ratings: FAQs
- Updating your sustainability practices
- Guest Q&A feature
- Displaying cleanliness measures
- What is the Work-Friendly Programme?
- How to update check-in services
- Optimising the traveller search experience to boost visibility
- Using the Room or Unit differentiation tool for more high-value bookings
- Updating your property page and host profile
- Sustainability programme evolution FAQs
- Room or Unit differentiation tool for accommodation partners: FAQs