Commission invoices are calculated based on the guest's check-out date. During the first week of each month, invoices are issued for all reservations with departure dates from the previous month.
This means that, even if a guest arrived on January 30th but checked out on February 1st, the commission for this reservation will be included in your February invoice.
To see which reservations are included in your monthly commission invoice:
- Log on to your extranet.
- Click on the ‘Finance’ tab, then ‘Invoices’.
Choose a specific invoice period and click on ‘View reservations’ under the ‘Invoice amount’ column.