How can I change my property description?

Do you need to update your property description? Let our team know by following these steps:


  1. Log in to the extranet and click on the 'Property details' tab.
  1. Click on 'Request a change’ under ‘Property description’.
  1. Fill out the text box, being as clear and specific as possible. Bullet points are a quick way to include information.

  2. Scroll to the bottom of the page and click 'Submit request' when you’re done.


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Can't find what you're looking for?

You can easily find the information you need by sending us a message via your Connect inbox. We'll receive it immediately and aim to respond within 24 hours. For immediate assistance, you can call us on any of the phone numbers that you'll find listed in your inbox.