How can I stop guests from booking and arriving on the same day?

If you’d like to avoid same-day bookings, you can set this up in the extranet.

 

Depending on your property type, one of the following options will be available.

 

If you have a calendar showing 30 days at once, follow the steps below:

1. Under the ‘Rates & Availability’ tab, click on ‘Calendar’ (or the relevant room name).

2. Click on a date (or dates).

3. Click ‘Minimum advance reservation’ on the right-hand side of the page.

4. Choose '1 day' from the drop-down menu.

5. Click ‘Save’ when you’re done.

 

For other calendar types, follow these steps:

1. Under the ‘Rates & Availability’ tab, click on ‘Calendar’ and you’ll see a list of your rooms next to a range of dates.

2. Click on the drop-down arrow on the room rate you’d like to amend.

3. Scroll down to ‘Minimum advance reservation'.

4. In order to avoid same-day reservations you need to set this restriction as ‘1D’ (i.e. one day).

5. You can apply the restriction for a longer period by clicking 'Edit' next to ‘Minimum advance reservation’.

6. Once you’ve completed the relevant information, click on ‘Save changes’.

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