Why is Booking.com asking me to complete an account verification form?
We’re asking you for certain information to comply with various international laws designed to detect fraud, money laundering and other financial misdemeanours.
How does Booking.com use this information?
Using secure channels, we pass on your information to a third-party provider, who assists us in validating the information against various data sources. This interaction between Booking.com and the third party is fully compliant with Privacy and GDPR regulations.
How often does the account verification process happen?
Every year. We’ll ask you to confirm that the information you have submitted is still correct. You’ll also have the opportunity to update any information that may have changed.
How can I edit my information?
To re-submit the form, please contact your local support team.
Here’s an explanation of what each form’s terms refers to:
An entity that is formed and administered as per corporate law, which engages in business activities, charitable work, or other permitted activities. Business entities are usually formed to sell a product or a service, e.g. corporations, partnerships, trusts, NGOs and sole proprietorships.
A ‘natural person’ (in legal meaning, i.e. one who has their own legal personality) who is an individual human being.
‘Legal name of property’
The official name of the property as used on official registration documents.
‘Full name of owner/Full name of owner of management company’
The ultimate beneficial owner. If a company owns the property/management company, we need the full legal name of the company.
If the property/management company is owned by an individual, then we will need the full legal name of that individual.
Some companies operate under a name that differs from the registered, legal name of the business. This could be a trade name, trading name or business name.
‘Type of manager - property manager’
A person (or persons) responsible for the day-to-day operations of the property. This can include managing employees and planning, marketing, coordinating and administering hotel services, such as catering and accommodation facilities.
‘Type of manager - management company’
A management company manages the daily operations of a hotel, either for an incentive fee, a base fee or a cut of the gross revenue. They typically function as third-party operators, providing day-to-day management services as well as support in accounting, sales and marketing, food and beverage, human resources, auditing, revenue management, etc.
A person who works for a government department.
Where an entity is wholly owned or controlled (i.e. through more than 50% ownership) by a government body or government official
If a property is owned by multiple people, or companies, we require the legal name of the company or individual, whose ownership is more than 20%.