Systems & Tools
Get answers to questions about guest reviews, changing your policies and the information that appears on your page
- When will I receive my Guest Review Award?
- Can I change the property name or the delivery address for my Guest Review Award?
- Can I request multiple awards?
- How is the score on Guest Review Awards calculated?
- Which partners are eligible for a Guest Review Award?
- Where can I find my digital Guest Review Award?
- ★ How can I add information to ‘The fine print'?
- How can I set up SMS notifications from the extranet?
- Logging on to the extranet from a new device
- How do I change a room name?
- How can I add or remove properties from a group account?
- Why does Booking.com verify property locations? See all 31 articles
- Why are there restrictions for setting up policies?
- Can I change or add policies myself?
- What type of policies can I set up?
- How can I change information about my internet connection?
- Can I make changes to policies related to children staying and extra beds?
- Can I change cancellation policies? See all 8 articles