Product knowledge for guests
More and more I find guests arriving in our country without planning their itinerary and expecting their host to know the best places to visit, the best place to dine etc.
I do keep a folder of food places and menus locally so they can decide where to dine when they stay. Also have another folder with places of interest and brochures which I've collected from the Information center in town.These folders are in the guests bedrooms. The internet is a great place to find information,but more and more I seem to spend a lot of time helping guests plan now.
Do others find this?