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Booking.com OVERBOOKED ON A BLOCKED OUT DATE
ITS A REAL PROBLEM - Dates were BLOCKED OUT ON THE CALENDAR yet Booking.com allowed a guest from the United Kingdom to make a reservation (it was RED / BLOCKED). Currently, there is a guest in my condo, this couple thinks they will be arriving to the U.S. on Monday 2/10 with a reservation but, unfortunately, with no place to stay. It is high season here and the hotels are at capacity and peak pricing.
THIS NEEDS TO BE ADDRESSED - I have sent several messages to the Booking.com Customer Service but unfortunately I never receive a reply to my inquiries. I have sent several emails to the guest and have not heard back. As always, Tricia Foster . (941) 321-8821 mobile . triciamfoster@gmail.com
Triciamfoster so sorry for your struggles. This is a space to chat and advise with other Booking.com partners, I think it’s best that you try to call your BDC local office.
Wish you good luck.
Just had the same problem , I had blocked of time my apartment was full ( I am staying there !!!) and they have just notified me of a booking which overlaps the dates !! .. who do I contact as I have only just started with BDC
Hi Laflorida303 I think the same advice as M Adamopoulou is giving to Triciamfoster, after her double booking trouble.
Try to contact your local office.
Keep trying.
Wishing you luck,
Greetings,
Aaltje B.