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I try to erase the bad note, unfortunately, the booking doesn’t let me do that.

Atlas Accommodation Studio Romana de Lux
24 May 2019 - 13:49:53
Dear Customer Relations
Please check the email below, and also all the conversation with the guest, and try to HELP HIM ERASE THE BAD NOTE, as he didn't mean it at all...

Thank you for your help

From: *** *** via Booking.com
Sent: Sunday, May 19, 2019, 6:46 AM
To: info@atlas-romis.com
Subject: Re: Aveți un mesaj de la Atlas Accommodation Studio Romana de Lux

Confirmation number: ***

You have a new message from a guest
*** *** said:

Hy, sorry for my late response to you but I try to erase the bad note,
unfortunately, the booking doesn’t let me do that.
Thank you for understanding.

Reply

Reservation details
Guest name:
*** ***

Check-in:
Wed 1 May 2019 Check-out:
Sun 5 May 2019

Property name:
Atlas Accommodation Studio Romana de Lux

Booking number:
***

Total guests:
2 Total rooms:
1

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Reservation ID: ***

b
11
BrookAve 4 years ago

 

hmm strange I have heard the guest can edit instead so that would have bee nthe way to do it.

 

click edit then replace all with a few stars.