Have you recently added photos but they’re not yet showing on your page? Take a look at the tips below to find out possible reasons why some photos are not displayed on our website.
Your photos are not of high enough quality
The Extranet photo tool detects and blocks low-quality photos including any that are too blurry, too dark, too light or over-pixelated. We recommend a minimum resolution of 1280 by 900 pixels (1.15 megapixels) to ensure the guest gets the best possible impression of your property, helping to improve your conversion rates.
In order to present your property to potential guests in the best possible way, we only display photos larger than 300 x 300 pixels.
You’ve uploaded more photos than we can display
We’re constantly testing which photos encourage guests to book and we know that customers like to see a minimum number of 24 photos per property. Our research has shown that there's an ideal maximum number of photos on a page – that’s why we’ll only show the first 45 in your photo gallery.
Your photos contain watermarks or logos
We recommend adding photos without any logos, watermarks or text. This can distract from the image and may make a potential customer leave your property page.