Since we have over a million properties around the world—and millions of customers—it’s important that the information we show on Booking.com is 100% accurate.
We market properties across multiple search engines and on affiliate websites, so it’s vital that we show guests the correct info right from the booking stage, ensuring a positive guest experience and managing expectations.
Our main focus is to make sure that every property on our website is genuine, whether that’s in a remote rural area or a popular urban destination. The verification of properties depends on their location and the owner’s accessibility to the property, so it it might take a little longer in some cases.
If we need help verifying your property, our support team will contact you to discuss it.