A damage deposit is a set amount that a guest pays either before or on arrival, which is refunded if there's no damage to the property.
Note: You can no longer share info about damage deposits in The Fine Print section of your profile.
To set up your damage deposit, just follow the steps below:
- Log on to the Extranet and select the Property tab.
- Click on Policies, scroll down to Additional Fees & Charges and click on Change/Add details.
- A pop-up window will appear where you can make changes.
- Click Save at the bottom of the page when you’re done.
Remember: A damage deposit is fully refundable and is subject to a damage inspection of the property.