How can I avoid overbookings?

The best way to avoid a room being booked by more than one guest for the same date, is to keep an eye on your rates and availability.

You can check all your room rates—as well open, closed and sold-out dates—by opening the Rates & Availability tab on the Extranet.

If you receive a booking via another website or OTA, make sure you close or adjust your availability on If you work with many other platforms and OTAs, a channel manager may offer an effective way of managing your rates.

For more information about working with channel managers, read this article.

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