How do I know if a reservation is confirmed?

When a reservation is made on Booking.com, it's confirmed immediately and has to be honored by the property.

As soon as the guest has completed the booking, you’ll receive confirmation by email or fax.

Do you want an overview of all your new bookings? You can also check Upcoming reservations in the Reservations tab on the Extranet, or click here to download the Pulse app.

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You can easily find the information you need by sending us a message via your Connect inbox. We'll receive it immediately and aim to respond within 24 hours. For immediate assistance, you can call us on any of the phone numbers that you'll find listed in your inbox.