Commission invoices are emailed to you during the first week of every month. They're also available in PDF format on the Extranet – you’ll find them in the Finance tab under Invoices.
Payment is always due within 14 days of the invoice date. You can check your current payment method, and your bank details, under Payment Information in the Financial Overview section of the Finance tab. You'll also find payment instructions on the invoice itself.
If your current payment method is by direct debit, we'll just debit your account automatically. For more info, you can read this article: "I pay my invoices by direct debit. How long after I receive my invoice will my account be debited?".
If you have additional questions about your selected payment method, or if you want to change it, send us a message using your Extranet Inbox with the subject Finance (invoices and payments).