Channel Manager
Get the answers to all your connectivity questions in these articles about channel managers and providers
Setting up
- How can I change channel managers?
- How do I finish the process of setting up my channel manager?
- I set up my channel manager, but I'm not bookable on Booking.com. What should I do?
- What should I do if I have sync problems with my channel manager?
- Is my channel manager connection live?
- How do I set up my channel manager on Booking.com?
Bookings
- How can I set restrictions like minimum stay on Booking.com if I use a channel manager?
- The details I received from my channel manager are showing differently than a guest’s booking. What should I do?
- I have bookings in my channel manager system that aren’t showing in the Booking.com system. What should I do?
- I got an overbooking, even though I use a channel manager. What should I do?
- I use a channel manager, but I'm not receiving emails about reservations. What should I do?
- How do I close out my availability on Booking.com if my channel manager is down?
Availability
- My guest checked out early. How can I put the unit back for sale using my channel manager?
- How do I close rooms on Booking.com if my channel manager is down?
- I closed a room using my channel manager, but it’s still open on Booking.com. What should I do?
- How do I close a room on Booking.com if I'm using a channel manager?
- How do I create the same room setup on Booking.com as on my channel manager?
- How do I find the room ID when I’m mapping a new room type?
Rates
- I recently set up a new basic non-refundable rate, but I'm not receiving email notifications. What should I do?
- I recently set up a Genius rate, but I'm not receiving email notifications. What should I do?
- How do I map rates to my channel manager?
- How do I change a rate on Booking.com if I’m using a channel manager?
- Can I close rates that aren't connected to my channel manager?
