Is ground coffee a must these days?

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    fluff

    David & pibomarco

    As I said above, if you are charging for something it should be of good quality (coffee).

    If you are giving it free it's up to you choose the standard. What I said earlier is that guests get the two mixed up, rating our coffee generally on the free stuff.

    Then, from a guests point of view, they rarely see these things as freebies, rather as included-in-the-price. Between user-speak and provider speak there is a great divide bordered by broad grey areas.

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    pibomarco

    My personal opinion is that it really doesn't matter if it is for a charge or a freebei. It's in your offer so you can expect it to be reviewed by some guests. Maybe you'll get a negative review if your freebies will consist (accidently) of old cookies or fruit that is not fresh. There is no excuse for it even if it's a freebei.

    The point is that It doesn't affect your overall rating, it is not visible to the potential future guests (unles if it is rated as very good/excellent, I beleive you get a logo in the description). So why being buthurt about it? You are aware that you offer only nescafe satchets, so it's logical that you can receive lower (only visible to you) score comparing to "for example" M Adamopoul who gives an extra effort to prepeare a nice greek coffee. :)

    And why is coffee so important that BDC decided that deserves a separate category? Well there must be a very good reason for that. Google it up do some research.


      
     

  • Avatar
    fluff

    Well I did write a huge scree of an answer and got "oops this page doesn't exist" message from within the forum. Yet, here it is, oh well.

    Basically I agree if the rating is low then the host is at fault.

    Are we, however speaking on the same frequency? I'm playing devils advocate and differentiating between the tea/coffee supplies left for free by the kettle in each room (budget hotel setting) and those provided in the bar/restaurant/reception areas and served to the guests at cost. (we do have a high rating for our coffee BTW so my butt's fine!)

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    David

    My comments are based on accommodation providers charging budget rates and offering complimentary tea and coffee trays in room.

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    David

     

    "one man's meat is another man's poison" What is your over all score dear

    pibomarco for your accommodation?

     

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    michael beeston

    Good morning "M"..I have had enough talk of coffee this morning so am having a cup of English tea !!haha..and thanks for the offer.I used to live in Cyprus when I was working in Saudi Arabia and would take the children there during Summer and holidays.....it was wonderful and of course the Arabs love their coffee as well.....About 10 years ago Rita and I OWNED a small coffee shop in Surfers Paradise Queensland and had 10 or 12 different coffees for the clients BUT seriously I could hardly taste the difference between them especially when people asked for Milk or Late added to the coffee, or even worse vanilla or hazel wood flavors were added, we are all so different in our tastes......MY coffee is always ONLY BLACK.Lovely talking to everybody.................

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    michael beeston

    a few pics of Rita and I..this is what we look like.............take care everyone..Michael.

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    M Adamopoulou

    michael-beeston very nice pictures. I prefer to drink herbal tea picked from Greek mountains in the night. It makes my evenings more relaxing.
    pibomarco I fully agree with you changed or not changed coffee has to be the best. I get frustrated when some hotels have low rated quality even if it’s free I don’t drink it.
    For some people starting their day with a cup of gourmet coffee is happiness.
    Coffee should be black as Hell, strong as death, and sweet as love.
    Cheers

  • Avatar
    pibomarco

    David

    I'm on BDC for almost 10 years. Went from 8,1 to 9,2 in the past year, because I've learned to control my ego, and started to listen to reviews. Local competition is getting bigger and better so I was kind of forced to make some changes. Luckly ratings are removed/replaced after two years, so my final goal is to reach 9,3.

    Fluff we are on the same frequency. You differ the free ones with ones that are served in the bar/restaurants. From my point of view there is no difference if you offer either one of them. And as explained, nobody is hurt because of those coffee ratings except maybe someones ego.  

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    Callshannonfirst

    I offer free coffee and tea, plus snacks for breakfast all FREE

    Some people appreciate it while others complain that it is not good enough.

    I am like? 

    How can we help guests appreciate FREE?

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    Homestay in Cairns

    Coffee (along with Black tea, Green tea, White tea and a couple of herbal teas) is offered in the Free Breakfast in my home and the guests can help themselves at any time . With the coffee I offer plunger coffee and instant coffee. The instant coffee has 2 different strengths and is as popular as the fresh coffee.

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    michael beeston

    Hello Homestay in Cains  (another Queens_ lander yes !!)

    We have the same funny coffee culture.in the apartment,we have a Nespresso coffee machine with 4 different types of coffee (as well well as 6 types of teas) as well as an expensive brand of instant coffee and most of the time, its 50/50 with the coffee pods/Instant............100% agree. We also leave a large bottle of Champagne in the Fridge for people to enjoy(free) and I would say ONLY 60 % of people drink it !!!.Amazing !!!

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    michael beeston

    Callsharonfirst..I know, its not until you get into the Hospitality that you see the "other side of the coin".we have ,I am sure like everybody else some weird stories (hahah another time)

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    M Adamopoulou

    Callshannonfirst The more you give the more they want, not only guests.  Life is like that...

    I also  have a coffee machine with 4 different types of coffee, instant coffee, Greek coffee, many tea flavours bags as well as herb teas. Fridge and cupboard  are full of goodies. Milk, eggs, butter, cheese, fruit juices, wine, yogurt, home made marmelade, honey, cookies, cakes,  fruits, nuts, chocolate,  bread etc.,  most of them from local producers.

    Have no complains for breakfast as they know that breakfast is not provided but all this is free to them. Gusts  highly appreciate it and mention it in their reviews.

    Have a pleasant day...

     

     

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