Sign in
{link_start}Update your profile photo{link_end} now to make sure your fellow partners can easily recognize you!
Booking.com
  • Knowledge base
  • Partner Forum
    • Join an existing partner conversation
    • Start a discussion under a certain topic
  • Useful links
    • Go to extranet
    • Join Booking.com
  • Settings
    • Sign in
    • English (US)
      • Čeština
      • Deutsch
      • Ελληνικά
      • English (GB)
      • Español
      • Français
      • Hrvatski
      • Magyar
      • Italiano
      • 日本語
      • Nederlands
      • Polski
      • Português
      • Português do Brasil
      • Română
      • Русский
      • ไทย
      • Türkçe
      • 简体中文

Ηow can we help you today?

Popular topics:

  • No Show
  • Genius program
  • Pulse app
  • Contact

Travelers are busy planning their future adventures

Don’t miss out on bookings – load your availability 16 months in advance.

New to Booking.com - check these articles to help you get started:

  • Fill in your Rates & Availability
  • Set up your restrictions
  • Add your payment policies

Old item

  1. Partner Help – Booking.com
  2. Systems & Tools
  3. Guest Reviews

Guest Reviews

  • How can I respond to a guest review?
  • How long do guest-generated photos stay on my page?
  • What are guest-generated photos?
  • What are guest reviews?
  • How long does a review stay on my page?
  • Can I request for a review to be removed?
  • What order to guest reviews appear in?
  • Can I respond to a guest review?
  • How is my review score calculated?
  • Who can leave a review?
  • How many reviews do I need before my score appears?
  • What are the Booking.com Guest Review Awards?
Back to Home

Booking.com Partner Network

Everything you need, all in one place

Everyday tasks

  • Extranet
  • Pulse app
  • BookingSuite products

Help & communities

  • Partner Help
  • Partner Forum
  • BookingSuite support

Inspiration & advice

  • Check-in blog
  • Click.
  • BookingSuite blog

Join Booking.com

  • Get started
  • Why choose us?

Social

  • YouTube

Contact

  • Can't find what you're looking for? Here is how to contact us

Copyright © 1996-2018 Booking.com. All rights reserved.   About Booking.com | Privacy and cookies

All references to “Booking.com”, including any mention of “us”, “we” and “our” refer to Booking.com BV, the company behind Booking.com™

  • Featured
  • Unanswered
  • Recent
  • Partner Forum Announcements New feature on booking com!
    6
  • Partner Forum Announcements Forum Recap: April 9th 2018
    0
  • Homes & apartments SMART TVs
    8
  • Tips & tricks Is ground coffee a must these days?
    9
  • Just joined Booking.com How do I remove breakfast included?
    6
  • {1} {3}
    {4}

Currently there are no unanswered questions. Check back regularly to see if you can contribute to a conversation with no responses.

Top contributors

Last week's 5 most active partners

  • {name}
    • {points} contributions

No users found

We update the top 5 every week. How to feature on the list? Top Contributors explained

✕

Wow, you've been busy on the Partner Forum and we just launched Gamification to reward you for all your amazing contributions. Check out your profile to learn more.

Congrats, {user}!

You're officially at {level_name}

That means you've shared your thoughts at least {previous_level_max} times – get {next_level_min} points to reach {next_level_name}.

Levels explained
  • You've earned the {name} badge for {instructions_for}

Badges explained
Back to top
  • Search by topic of keyword
  • Search
  • Partner Forum
  • Remove all filters
  • Home
  • Are you not seeing your Award? Then type your property ID in the form below to search for it. If nothing appears then your property did not achieve a Guest Review Award this year. For more information on how to win one, please check the dedicated articles in the Partner Help Center.
  • No award was found for this property ID. Please get in touch if you believe this is a mistake.
  • Search by property ID
  • Download
  • badge|badges