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Damage by guests

How do you deal with guests who have severely damaged a carpet and get recompense?


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BrookAve 4 years ago

 

Hi

any chance you rename to the name of the property of your actual name it would be more productive.

 

I would reccomend you simply use the report button under the reservation details page and mark it with the relelvent info for BdC to follow up.

Profile picture for the user m
10
M Adamopoulou 4 years ago

Report as a misconduct...Its a pitty when guests are not responsible...