s
2

No response from Booking.com

No response over 72 hours from booking.com to requests for information on missing payment.

Anyone advise????

Also please do not believe that they have had issues paying monies to owners via the banks.NOT TRUE

 


b
11
BrookAve 4 years ago

 

Hi

 

All you can do is message the finance team and call the support team. see below.

 

 

 

 


 


Kind Regards

 

 

Consider linking your Property link into your partner profile as it helps other partners assist you, especially when starting out .

 

How To Guide :

https://partner.booking.com/en-gb/community/tips-tricks-more/how-why-ad…

 


How To Contact Booking.com:

 

If  urgent,  call the dedicated phone number* found in your extranet Inboxtab.

Under Booking.com Messages,
Click on Contact us to reveal the phone number.
 

For more general info you can contact one of our main lines for help.

 

Got a specific financial question?

Call the dedicated  phone number* found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet.

Please note that our finance team is available during business hours, Monday to Friday only.