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Benita Cyster

First generation family owned tourism black business in village of Pniel ( former mission station and freed slave owned properties), Cape Winelands, South Africa. Passionate about leaving a family legacy of being a faithful servant to God,raising wonderful kids educate and learn as i live life, being remembered for making one feel very special and important , serving our guests with excellence ,respect and growing our business. Uplifting and sharing our home and town with the world.

  • Benita Cyster hizo un comentario,

    Madclaridge - very good point.  what was their response to your follow up to them?

  • Benita Cyster hizo un comentario,

    Great news for you Michael to be fully booked on Easter weekend - we only have 2 guests - actually a lower occupancy rate than in 2018 but not complaining as I then get  a wonderful chance of atten...

  • Benita Cyster hizo un comentario,

    Each age group summarize their down side of a place differently. i have experiences that the millenniails will look for extremely fast wifi  and super quick shuttle services as whereas the older ge...

  • Benita Cyster hizo un comentario,

    Leanne I had the same experiences regarding guests that can kiss your feet and hands whilst they are there and yet leave a bad taste or low score review - I actually went to research a few establis...

  • Benita Cyster hizo un comentario,

    Yes Katarinka I also fell victim to fake reviews even if guests did not stay with us - I then actually do respond that the guests have never been to my place and google has never taken them off - b...

  • Benita Cyster hizo un comentario,

     I had a good laugh about the guest writing a book about you because of her experience at your place - well there you have it ,she  created that in her mind as she needed to get words and material ...

  • Benita Cyster hizo un comentario,

    thanks Michael and Rita for Easter wishes - Ditto to you all and the rest on the forum - Yes some fake reviews can cause quite an immense stress point for one as an owner, but lets hope those that...

  • Benita Cyster hizo un comentario,

    @IrelandBnb i love the story about the restaurant taking the reviewer to task - brilliant hey - I suppose the "boy that cried wolf" will always be truthful from that moment on...   it giv...

  • Benita Cyster hizo un comentario,

    Good point about using a fake review for marketing - I had a guest coming to my place just to come and have a good laugh about someone's very bad review as the guests stated - we must also remember...

  • Benita Cyster hizo un comentario,

    Hi Martina great attitude towards a fake review - in the beginning years of my business i took each review very personal but as I grew in my faith I knew I was doing my best, thus it has less impac...