Today I just learn from BCD guest that BCD send auto email to all their guest mention that guest on all rate plan include non refundable rate plan can cancel their booking with full refund.
Why BCD have to advertise like that, why don't you try to help hotel partner and BCD to save the money by try to offer FREE AMEND first. If in some case, of course we can talk about full refund. But not an automatic allow.
WHY BCD become monster?
WHY BCD does not care about your hotel partner?
WHY BCD want to lose money, and close company at the end?
I agree that we have to stand together. For all hotel partner benefits. And at the end Booking.com will be get benefits as well. So it a win-win-win situation for hotel, agent, and customer.
Today I just learn from BCD guest that BCD send auto email to all their guest mention that guest on all rate plan include non refundable rate plan can cancel their booking with full refund.
Why BCD have to advertise like that, why don't you try to help hotel partner and BCD to save the money by try to offer FREE AMEND first. If in some case, of course we can talk about full refund. But not an automatic allow.
WHY BCD become monster?
WHY BCD does not care about your hotel partner?
WHY BCD want to lose money, and close company at the end?
WHY WHY WHY.....
I really cannot beleive all this feedback. I thought that only myself demand and expect a better solution from BDC.
I really don't know How/When BDC become like this.
I agree that we have to stand together. For all hotel partner benefits. And at the end Booking.com will be get benefits as well. So it a win-win-win situation for hotel, agent, and customer.
Thank you share this feedback and support each other.
He mention that he will cutoff marketing budget, even worst for hotel partner.
Thank you. You are our only hope.
Thank you and I agree with you.