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    I'm sure we've all had this problem when first starting out business. We naively believe our customers are honest and will turn up on the specified date. Unfortunately this doesn't happen.  The only way forward  is to charge either the full amount or at least a deposit immediately upon accepting the reservation.

    Is 28 days a usual booking stay for your area? Maybe consider setting a  maximum stay of say 7 or 14 days per booking.

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    Judy Gathiru


    Thank you for your advice. Appreciated .

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    Cherry Hunt

    Hi. I have started with recently and am new to the forum. I have had continual no shows from Chinese bookings. I have read how owners have requested deposits on booking and their bookings have dropped dramatically so I am not keen on going down that path. . I am at the point where I receive a booking from a Chinese person I virtually ignore it. Lucky it is low season so I have spare rooms.

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